For those who have been following, I have been having issues with my glove box door.  http://www.vision-riders.com/bb/forums/thread-view.asp?tid=3334&posts=13&mid=34133&highlight=glove+box&highlightmode=1&action=search#M34133

         Yesterday I made the 2 hour journey to the dealer to have them look at it.  The shop guy came out to look at it in the parking lot.  I told him once you open it, it is hard to keep closed.  So whats he do,,, he opens it there in the lot.     He fiddles with it to no avail to try and close it.

         It irritated me that he opened it there instead of in the shop, because as all of you know it is hard to steer with either your glove box door or fuel door open.  He decides to move the bike to the shop to further investigate with me holding the door down so it does not hit the handlebars.  I did this on my own as he was going to move it with door open, until I said your going to scratch the door.

         We get the bike in the shop without incedent and he says he thinks he can fix it, if not he will order a new catch for the door.  I browse around the showroom while he is working on the bike.  He comes out a little while later and says he will have to order the new catch for it.  I said that is fine and I'll make the trip sometime within the next month.

           This is under warranty he explained as I knew it would be, and rolled my bike outside.  We are making idle chit chat outside when I notice a nice SCRATCH on my radio trim piece that I had painted!!!  He was not going to tell me!!!  He says I will get you a new one under warranty.  I told him that will not work as I painted this one.  I had him put on there copy about the scratch and we will see where this goes.

           I am completely out of paint, and waiting anxiously about where they want to go from here.  I have  a picture and will post here soon.

A little update for those following this thread.

  Dealership was supposed to call me to let me know warranty part was in, but did not.  I finally called them Thursday and it was in.  I ask what are we going to do about the scratch on the bike,,,  owners son says ride it up so I can take a look at it.  But before talk of me riding it up, they were telling me that maybe it was (flakey paint) on the bike!!  I thought I was going to loose it!!  Awful convienant it is flakey paint right in the area they were working and nowhere else.

  I make the 2 hour drive there, and owners son comes out and looks at it.  He offers me 2 options: touch up paint with a brush, or a spray can!!  I said neither of those is going to work.  I told him I want a quart of paint and I'll fix it myself.  He says it does not need a quart to fix, and I said I know that, but a quart is as small amount as you can get.  He then offers to go halfs on the quart, and I tell him no as I feel I should not have to spend one cent on this.

  In the meantime my friend and his wife are inside the dealership getting a price on a gray vision.  I do not think they were going to buy right away, but are very very interested in one.  I tell the owners son this, and he says I've heard that one before!!  After he said that I went inside and told my friend not to buy from here and out we went.

   Dealership did offer to take panel and have one of there local bodyshops try to paint match.  I said I am not leaving my bike here for you to try to paint match.

  There tech is saying he did not do it, and I am saying he did do it!!

  My wife is furious about the whole deal!!  She will be contacting our attorney, Polaris, and the better business bureau.

    This dealership is going to lose me for good,,, all over a quart of paint, after I have spent more than $20,000 dollars, and have a friend who is wanting to buy a Vision.

kevinx - 2009-06-14 7:11 PM In the picture I see a missing piece of paint that looks like it was not prepped properly, and not bonding to the plastic. Did you say that you painted it??

     No I did not paint it myself.  A local body shop did it that I am good friends with the owners.  They have done everything from bikes to tractor trailers.  I know you want to stand up for your tech buddies, but bike was fine before going into shop. 

      Door still will not lock.

RedDog, I know its a haul, but Victory of Louisville is a good shop.

My son lives in Dayton. He treid to buy a Hammer at several dealers in Ohio. They gave him the run around. He came to Louisville and bought his Hammer S from Victory Of L. They even delivered it to Dayton for him!!  Straight deal, no BS.

I am not defending anybody, and if you have paid attention you will have noted that I call a spade a spade all the time. I do not defend stupid people. That said it is plainly visible that the paint did not bond correctly to the surface, and thus it would not take mach at all to make the paint come off. Bring it by the guy that painted it in the first place, and I'll bet he agrees. Yes it may have been caused by the mechanic, but looking at it I would say that it was only a matter of time before it happened You have also made it abundently clear that you do your own work, and your dealer made only the money of the sale off of you. That would make it hard for him to justify giving you $200 worth of Victory paint to repair a quarter sized spot. If you were in the same position what would you do?? I also read that he offered to have it fixed at a shop of his choice, or to split the cost of the paint. Either of those were reasonable options and would have resulted in a repaired bike for no small expense to the dealer.

  Paint must have really made a jump in price if it is $200 now!!

  Maybe I'm wrong, but I get the feeling you do not like anybody working on Victory bikes besides techs.  From cars, trucks, and tractors, I have never went back to the dealer for service.  Much cheaper this way, and you know exactly what was done.

  He did offer to have a shop there fix it, but I am not leaving my bike there with him as he wanted!!  He eyeballed it very close and never once did he mention bad adhesive.

  To others:  I appreciate the responses.