New firmware issues???
VisionNWRider
Posted 2009-09-01 8:25 PM (#43060)
Subject: New firmware issues???


Iron Butt

Posts: 639
Tri Cities, WA
So dropped my bike off and got some service done. my dealer told me they upgraded the radio firmware to the newest version. Folks here have talked about it. Now im having issue's with my ipod that I have not had before. I will be riding down the road and in the window the song come's up then when it goes to a new song the old one stays on in the window. Then it will say AUX and not show the song at all and then it will play for about 1 minute then nothing will play or it will play 3 or 4 songs with the AUX showing then it will stop playing all together untill i turn the bike off and on or pull the ipod and replug it in.. Has anyone else had any issues with there radio firmware upgrade. I'm just getting tired of all these bullshit small things happening to my ride . Just gets old after awhile. Sorry had to vent.
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Spock
Posted 2009-09-01 8:36 PM (#43062 - in reply to #43060)
Subject: RE: New firmware issues???


Tourer

Posts: 495
Carrollton, TX

I had my radio, XM and CB updated a couple of months ago and started having some issues with my CB. My dealer checked with Victory and they said you need to update the components in a specific order so I took my bike back in and they re-did the upgrades in the specific order they reccommended and now everyrthing seems to be working great.

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atvtinker
Posted 2009-09-02 3:31 AM (#43078 - in reply to #43060)
Subject: RE: New firmware issues???


Tourer

Posts: 466
Grand Cane, LA
Having the same issues with mine since the upgrade. Can't change the songs without it hanging up or it wil not play all the songs in a folder without repeating the already played ones. Also, I noticed that my volume was reduced. It won't play as loud since the upgrade. Every now and then, it will come on but nothing will play until I turn it off and start over.
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bikerdave48
Posted 2009-09-02 8:05 AM (#43088 - in reply to #43060)
Subject: Re: New firmware issues???


Cruiser

Posts: 133
New Castle Delaware
Something to check on, when I had mine to the dealer awhile back I asked about the radio software upgrade and they said it was only for those who have the CB so I did not need it. Can't say if that is true or not.
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g1nomad
Posted 2009-09-02 10:26 AM (#43099 - in reply to #43060)
Subject: Re: New firmware issues???


Tourer

Posts: 562
SC, Bluffton
I have experienced some of the display issues. Once it played a few songs, but the same title from a few songs ago was showing. Many times I have had the *AUX* displayed not showing I have an Ipod. I shut down the bike faor a few seconds, restart, and everything is fine. I am new to this Ipod stuff (intentionally bought a 2nd generation on ebay instead of 3), and I still don't know playlists, etc...

Herb
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VisionNWRider
Posted 2009-09-02 11:26 AM (#43105 - in reply to #43060)
Subject: Re: New firmware issues???


Iron Butt

Posts: 639
Tri Cities, WA
Ok well then it's just not my ride then. I used the instructions Spock posted to look at my Version. I indeed have the 5.13A andHW-4 installed. If i had known it was going to be an issue and if you dont need the upgrade Becasue i dont have a CB I wish i was told that by the dealer. But maybe they just didnt know that. I have a Ipod Nano 3rd Gen becasue i was told it works best in our bikes and it has till this week. I'm going to try my wifes new Ipod Nano 4th Gen and see if I get the same problem on my way to work this afternoon. So would this require a comlete radio swap to fix or no guys? HELP!!!!!!! I'm still under warranty so need to get this fixed ASAP if Vic will cover it if it indeed needs a swap.

I have been testing my 3rd gen ipod all morning to see if it was my ipod just getting wierd but it's worked great so this test today will let me know for sure if it is the bike and ipod combo issue since the upgrade..
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trailbarge
Posted 2009-09-02 11:34 AM (#43108 - in reply to #43060)
Subject: Re: New firmware issues???


Tourer

Posts: 363
Goldsboro, NC
I've read somewhere else on this forum that the ipod cable can get internally broken and wires can start shorting, causing random control issues with the ipod as well as the console. Depending on how the ipod is resting in the compartment and the vibrations in the bike at any moment, these issues come and go. It is possible to get so bad that one or the other gets ruined.

Yeah, the upoload is the most likely culprit. If that does not work, you might have your dealer swap your cable for a new or known good one to test for that possibility.
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VisionNWRider
Posted 2009-09-02 11:55 AM (#43111 - in reply to #43060)
Subject: Re: New firmware issues???


Iron Butt

Posts: 639
Tri Cities, WA
Trail good point didnt even think of the cable since it's only like 6 months old. I'm going by my dealer this friday to talk to them about this issue. Just tired of all the little issues i ahve had with this bike. I just want the damn thing to run like it should without always going into the dealer and say fix this little issue or the popping or ????.
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trailbarge
Posted 2009-09-02 12:30 PM (#43121 - in reply to #43111)
Subject: Re: New firmware issues???


Tourer

Posts: 363
Goldsboro, NC
VisionNWRider - 2009-09-02 12:55 PM
Trail good point didnt even think of the cable since it's only like 6 months old. I'm going by my dealer this friday to talk to them about this issue.

One of the guys that had this problem went through something like 4 cables in one year. A good preventative measure is to find a way to keep the ipod fixed in the box with a little slack in the cable. I have heard of some people using velcro and others using foam.

Just tired of all the little issues i ahve had with this bike. I just want the damn thing to run like it should without always going into the dealer and say fix this little issue or the popping or ????.
If you've seen many of my other posts, you'd know that I sympathize (I have a pet peeve that remains unsolved). On the other hand, some perspective might be called for. This is a mobile platform and all electronics are exposed to wind-driven weather and enourmous swings in temperature. It is tough to build this stuff. I know that my Vision, despite my pet peeve, is enormously better put-together than my HD Road King was. THAT venerable and well-provendesign quit on me in a parade. Hundreds of people there to celebrate Christmas and I was talking to my bike in a way to make a sailor blush.

My pet peeve is a mismatched trunk key. It makes me mad all over every time I use it. I use it every 3-4 days. I use my stereo every single time I'm on the bike. It is rare for me to have it off, for that matter. I can certainly understand why a quirky stereo would get under your skin very quickly.

Try to resist the urge to shotgun the matter, though. Change one thing (firmware, cable, etc.) and test. Change it back and change another variable. If you change 4 different thintgs at once and it works... which one or two actually fixed it and what is ineffective? No way to know.

Tell you what. If you let the dealer go through it methodically, I resist bitching about my trunk key for.... say... six weeks. Deal?
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VisionTex
Posted 2009-09-02 3:30 PM (#43136 - in reply to #43121)
Subject: Re: New firmware issues???


Visionary

Posts: 1484
LaPorte,Tx.
I had a generation 3 nano on the bike for about 9 months, had all the problems everyone talks about. Got a new cable fixed problem for awhile, even taped the plug to the nano to help the movement and put it on a nice little pillow in the glove box so it wouldn't vibrate. Finally after the 12 month point I said the hell with it, bought a Sirius radio, put it in the glove box on the nice little pillow and have yet to miss the ipod crap or tunes, news, weather,...
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VisionNWRider
Posted 2009-09-02 5:09 PM (#43140 - in reply to #43060)
Subject: Re: New firmware issues???


Iron Butt

Posts: 639
Tri Cities, WA
Trailbarge: I here ya. I do really like my vision and some times it will do stuff thats more annoying than a problem and I really shouldnt complain because some folks have had much worse than I. My first vision I had blown the back jug all to hell after 79 miles and my dealer stepped up and gave my a whole new vision the next day so i stand behind them becasue they stood behind there product and did the right thing.

VisionTex: I have wanted to add the Sirius/XM radio to my bike. Wife has it in her car and i love it. Was it hard to install? What did you need to install it and make it work as good as yours? Any info would be awesome brother. I will go that route this fall so if i can get the info and help now I will be ready to get'er done. Just dont want to pay what vic wants for thier system. Way to much just for that system IMO.

Radio issue fix?: Ok so today I took my wifes ipod Nano 4th Gen and it seemd to work great coming into work. It didnt cut out or do all the things my 3rd Gen Nano is doing. Today I played my 3rd Gen at home and in my turck with no issues at all but once on the bike the issues came back. I ride to work almost everyday which is 100 miles round trip and my trip int oday was nice because every thing on the radio system worked as it should. So does thaty mean when you get the 5.13A up grade that it no longer likes the 3rd Gen??? will the 4th gen now charge?? I dont know but i did leave the ipod plugged into my bike and will test on my way home and let you lal know how it worked out. Thanks all.

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Teach
Posted 2009-09-02 6:59 PM (#43145 - in reply to #43060)
Subject: Re: New firmware issues???


Visionary

Posts: 1436
Your radio is on its way out. Whatever you do, DON'T continue to use your Ipod or it will get fried in short order. Probably wasn't the software download just bad timing.
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radioteacher
Posted 2009-09-02 9:05 PM (#43154 - in reply to #43060)
Subject: Re: New firmware issues???


Visionary

Posts: 3006
San Antonio, TX
I am running 5.12 code with a 3 Gen Nano iPod. After 12,000 miles and 14 months, I am still using the same radio, iPod and iPod cable with no problems. I just velcro'ed it to the side of the glove box 3 weeks ago just to keep it from flopping around. I also velcro'ed the Garage door opener to the underside of the glove box door.

After all of the Velcroing the glove box is usable again.

I guess I have been lucky.

Ride Safe
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Banjo
Posted 2009-09-05 6:41 PM (#43347 - in reply to #43060)
Subject: Re: New firmware issues???


Tourer

Posts: 319
if it works dont fix it...........I think I have version 4.13.........no problems.....is there a reason why the firmware nedds an update?
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ScoreBo
Posted 2009-09-05 8:18 PM (#43352 - in reply to #43060)
Subject: Re: New firmware issues???


Iron Butt

Posts: 1117
Northeast Ohio
I had posted this numerous times on this board that you need to secure your ipod in the box. I bought a $10 hard cover at bestbuy for my ipod and velcro'd it to the side of the wall. Prior to this, I went thru an ipod cable every 3-6 months with the EXACT problem you are describing (i am on my 4th in a year and a half - this last one has lasted me all riding season so far). I have been on radio version 4.1 up to the latest 5.13a. I have had zero issues with 5.13a with my ipod secured. At the end of the day, the cable stinks and needs to be beefed up to handle the vibration of a bike.

Banjo - One functional problem with older firmware - When I used to unmute the radio, it would blast me out. Newer versions don't do that.

Keep in mind that the Gen4 ipod will not charge without an adapter for it.
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ScoreBo
Posted 2009-09-05 8:18 PM (#43353 - in reply to #43060)
Subject: Re: New firmware issues???


Iron Butt

Posts: 1117
Northeast Ohio
Double post

Edited by ScoreBo 2009-09-05 8:19 PM
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donetracey
Posted 2009-09-05 9:38 PM (#43354 - in reply to #43060)
Subject: Re: New firmware issues???


Visionary

Posts: 2118
Pitt Meadows, BC Canada
10 CD changer works Great!!!

BTW - what's an 'ipod' ?
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BillyTheKidd
Posted 2009-09-05 10:04 PM (#43356 - in reply to #43060)
Subject: Re: New firmware issues???


Cruiser

Posts: 60
Denver
I took my vision in last Thursday to Grand Prix Motorsports here in the Denver area and was told that they have to order parts, but that they did the flash on the system. I had the ECM flash done a couple of months ago by another dealer (the one I bought my bike from went out of business). My radio and cb still show the 4.13a, so am I to believe that they did not do the radio flash and out right lied to me? I will be calling them on Tuesday, but was wondering what the thoughts were here.

Willy

Edited by BillyTheKidd 2009-09-05 10:06 PM
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radioteacher
Posted 2009-09-05 11:15 PM (#43365 - in reply to #43060)
Subject: Re: New firmware issues???


Visionary

Posts: 3006
San Antonio, TX
They could have flashed it to the level in their digital wrench software. My question would be.....When was the last time you updated your digital wrench software computer with the latest software?

Updating the software on the computer is a pain I am told. I had 5.12 loaded on my Vision infotainment system last October or November (2008). Currently the version I hear about is 5.13a.

Take care.
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donetracey
Posted 2009-09-06 2:20 AM (#43369 - in reply to #43060)
Subject: Re: New firmware issues???


Visionary

Posts: 2118
Pitt Meadows, BC Canada
KEWL - gotta do that!
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mrwatson
Posted 2009-09-08 3:35 PM (#43545 - in reply to #43154)
Subject: Re: New firmware issues???


Cruiser

Posts: 128
Aubrey, TX
radioteacher - 2009-09-02 9:05 PM

I am running 5.12 code with a 3 Gen Nano iPod. After 12,000 miles and 14 months, I am still using the same radio, iPod and iPod cable with no problems. I just velcro'ed it to the side of the glove box 3 weeks ago just to keep it from flopping around. I also velcro'ed the Garage door opener to the underside of the glove box door.

After all of the Velcroing the glove box is usable again.

I guess I have been lucky.

Ride Safe


Do you have any pictures of where you placed the iPOD. I had my ipod and cable since mid April with no issues..Thought I would velcro to the side just so I was taking no chances and what happens..my ipod blew up this weekend..just trying to figure out why..thought maybe I had the cable in a awkward position or something..

Thanks,
Mike
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VisionNWRider
Posted 2009-09-08 8:22 PM (#43575 - in reply to #43060)
Subject: Re: New firmware issues???


Iron Butt

Posts: 639
Tri Cities, WA
ooppsss meant to post this last week. Ok after useing my wifes 4th Gen nano Ipod it worked great going home but it did not charge itself like my 3rd gen did. So is it my cable? not sure! is it the soft ware? Not sure! I do know that the 4th gen ipod works great but not my 3rd gen. so it looks like i will have to sacerfice one for the other which is ok i guess. I may just buy a new cable and see what happens.
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victoryvisiontour
Posted 2009-09-08 9:16 PM (#43579 - in reply to #43575)
Subject: Re: New firmware issues???


Iron Butt

Posts: 763
Anderson, IN (48mi NE of downtown Indianapolis)
When I first bought my Vision I borrowed an iPod 30GB. It kept locking up and I would have to reboot it. The owner said it happened to her a couple of times while jogging. Since it was an older one I thought maybe it had been abused. I bought a Zune 120 GB and had the same problem when used on the bike. At first I figured the road bumps were making the hard drive skip causing the Zune to stop. It took me a while to figure out what was really happening. When you unplug the headphone wire, the unit is programmed to automatically pause. A headphone jack does not create optimal contact for electronic circuits, but for some reason it has become the most common on MP3 players. While riding over railroad tracks, cracks in the pavement, and tapping on the glovebox to the beat of the music, the headphone plug jiggles. This creates electronic noise that the Zune cannot interpret, thus stops playing. I'm sure this is what happened to the borrowed iPod as well.

Fix: Make sure the headphone wire is hanging free and not touching the glovebox walls. 12k miles without any problems since I starting watching the location of the wire when I drop the Zune in the glovebox. For those using iPods, watch the cable location.

Hint: The screen was getting scratched from rattling around in the glovebox. I bought a $5 cell phone soft case from CVS drug store. Works great. I can now cram other stuff in the box without worrying about damage to the Zune.
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radioteacher
Posted 2009-09-08 9:31 PM (#43581 - in reply to #43060)
Subject: Re: New firmware issues???


Visionary

Posts: 3006
San Antonio, TX
There is a new cable coming out to solve the Gen 4 charging issue. No one has seen the cable yet but it is listed online and in the catalog for 2010.

Do not use a hard drive based iPod nor mp3 player on a Vision. The vibration (or in my opinion the ignition system) will kill it. It is only a matter of time.

For more information please read the pdf linked below.

http://hamelmer.com/Docs/VictoryVision_iPodNotes.pdf

Ride Safe
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victoryvisiontour
Posted 2009-09-09 10:06 PM (#43645 - in reply to #43060)
Subject: Re: New firmware issues???


Iron Butt

Posts: 763
Anderson, IN (48mi NE of downtown Indianapolis)
When I had trouble with my 120 GB hard drive Zune eveyone said it was the vibration. I didn't believe it because people jog and mountain bike with these units with no problem. What I found is it's the cable jiggling around in the headphone port. It causes electrical noise that the Zune cannot interpret so it stops. The Ipod probably is seeing the same issue with cable. Since I found this to be the issue, I do not have the problem anymore. I listen to the Zune everytime I ride which is 5 days per week. I've ridden 11 hours straight only stopping for gas and the Zune never had any issues. The last long trip I never turned the Zune off even while I slept and ate. It played 21 hours no problems. I'm convinced my problem with my inital iPod and later the Zune was the loose headphone wire. It cannot be touching the glovebox walls (the headphone wire or iPod cable).

Edited by victoryvisiontour 2009-09-09 10:10 PM
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divesharc
Posted 2009-09-09 11:06 PM (#43651 - in reply to #43060)
Subject: Re: New firmware issues???


Cruiser

Posts: 297
VA
I had almost all of the same problems, the last song playing still displayed at times, sometimes just said AUX, and often I would lose the ability to fast forward or skip tracks, etc. I always thought it was just a glitch. Finally on the way to Myrtle Beach (6+ hour trip, it always happens at the worst time, doesn't it?) it quit working almost entirely. At a stop, I played with it and noticed that if I moved the cord, it would cut in and out. Basically, it was the cord. I bought a new cord in Myrtle (actually Murells Inlet Victory, nice folks BTW) and it started working perfectly. It even seemed that it swtiched between songs and playlists much faster. Basically, the cord got a short in it. Hopefully that won't happen anymore. I haven't secured my iPod inside, but I didn't put the cord at a better angle, the first dealer installed it with a sharper bend right after it hooked in. I gave less cable in the compartment, but more slack where it ties in. 4 months so far an no problems. The last cable didn't "die" until almost a year and a half, so maybe I speak too soon, but it was definitely the cable. Not cheap, but it may fix the problems and keep you from having to buy a new iPod and a newer cable when that comes out. That one is expensive, I think it was $100 for the cable. Good luck.
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mrwatson
Posted 2009-09-10 11:42 AM (#43676 - in reply to #43645)
Subject: Re: New firmware issues???


Cruiser

Posts: 128
Aubrey, TX
victoryvisiontour - 2009-09-09 10:06 PM

When I had trouble with my 120 GB hard drive Zune eveyone said it was the vibration. I didn't believe it because people jog and mountain bike with these units with no problem. What I found is it's the cable jiggling around in the headphone port. It causes electrical noise that the Zune cannot interpret so it stops. The Ipod probably is seeing the same issue with cable. Since I found this to be the issue, I do not have the problem anymore. I listen to the Zune everytime I ride which is 5 days per week. I've ridden 11 hours straight only stopping for gas and the Zune never had any issues. The last long trip I never turned the Zune off even while I slept and ate. It played 21 hours no problems. I'm convinced my problem with my inital iPod and later the Zune was the loose headphone wire. It cannot be touching the glovebox walls (the headphone wire or iPod cable).


This was probably my issue..the cable was touching the side of the glove box..
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