ipod issues
pault754
Posted 2008-04-20 8:36 PM (#8816)
Subject: ipod issues


Puddle Jumper

Posts: 35
El Paso, TX
Hey guys,
strange thing happened today. I have had my Vision now for about 2 months and absolutely love it. Today while driving to work I went to listen to my ipod and it froze up. It would show up on the dashboard screen, but would just scan through the songs without playing. I am using the 3rd gen ipod. Last week I installed my gps 2720 and am wondering if it is related to this problem. Did not do this prior to having gps. After I reset the ipod at work and plugged it back on bike it seems to work fine. Has anyone else had this problem. My dealer hasn't yet heard about an ipod update.
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Joe H
Posted 2008-04-20 9:16 PM (#8822 - in reply to #8816)
Subject: Re: ipod issues


Cruiser

Posts: 72
Eyota, MN
Yes, They told me at Best Buy that sometimes ipods do that. It happened to me once but that's it. I've got the same ipod, 3rd gen Nano, they told me to hold the bottom two buttons for a certain amount of time then the apple shows up on the screen and it should be fine. It worked for me.
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pault754
Posted 2008-04-20 10:14 PM (#8828 - in reply to #8816)
Subject: Re: ipod issues


Puddle Jumper

Posts: 35
El Paso, TX
thanks for the input
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devilboy
Posted 2008-04-21 7:33 AM (#8843 - in reply to #8816)
Subject: RE: ipod issues


Cruiser

Posts: 296
Central Florida
the issue with ipod nano gen 3 is bike needs audiofirmware update version 4.13
next time bike is in dealer, have them upload this to your MC via Victory digital wrench.
if you are new to this website, please also do a search of your question as this issue has been discussed and answered at length.
welcome aboard!!!
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pault754
Posted 2008-04-21 12:37 PM (#8875 - in reply to #8816)
Subject: Re: ipod issues


Puddle Jumper

Posts: 35
El Paso, TX
Thanks Devilboy, I've been a member for awhile now and understand there are issues with newer ipods. Unfortunately my dealer is clueless on the firmware update.
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Miles
Posted 2008-04-21 2:08 PM (#8880 - in reply to #8875)
Subject: Re: ipod issues


Tourer

Posts: 548
Mount Vernon, WA United States
pault754 - 2008-04-21 12:37 PM
Unfortunately my dealer is clueless on the firmware update.


Those of us who spend time on the Internet are sometimes at an advantage over the dealers and wrenches out there who spend most of their day "under the hood turning a wrench" so to speak.

You might ask your dealer if he has contacted his Victory Tech Support rep about any new updates to the Digital Wrench Software. Be polite about it, but you could say you "heard from a reliable source that something was in the works" . Remember as Red Green sais, "we're all in this together."
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devilboy
Posted 2008-04-21 5:51 PM (#8891 - in reply to #8875)
Subject: Re: ipod issues


Cruiser

Posts: 296
Central Florida
pault754 - 2008-04-21 12:37 PM

Thanks Devilboy, I've been a member for awhile now and understand there are issues with newer ipods. Unfortunately my dealer is clueless on the firmware update.

Paul, don't feel bad! I had to explain to my service writer what it was and how to do it.
They had to call Victory to find out who pays for it. He told me that as long as he reported findings to Victory HQ dealer would be reimbursed 0.5 hr labor.
here is proceedure. turn key to acc. plug in digital wrench to connector in left saddlebag.
press button wait................................walk away and have coffee
press next button wait...........................walk away smoke a cigarette
when dig wrench says finished you are finished.....


Edited by devilboy 2008-04-21 5:52 PM
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Grebs_59
Posted 2008-04-21 9:10 PM (#8907 - in reply to #8891)
Subject: Re: ipod issues


Cruiser

Posts: 57
Twin Cities, MN
I have been having these strange intermittent problems with my 2G 8GB Nano. Some times is finds it and displays the iPod name and other times it only shows up AUX. I've tried different sequences of plugging it in (before and after powering on the audio system) It's not the cord. It picks up my wifes 4G 30GB fine. It also picks up my step-daughters iPod Touch - It even displays the Victory Logo. Ive tried reformating my Nano too. My last few efforts can not get it to work. This happened once before. Several days with nothing then just starting working again. Has anybody else run into this?
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cjnoho
Posted 2008-04-21 10:33 PM (#8909 - in reply to #8816)
Subject: Re: ipod issues


Visionary

Posts: 1324
So Cal
I have the freezing problem with mine, and the mute problem also. Had the updated download sat. Still does both. Service said they would pass on results to victory. Starting to wonder if its not an ipod problem.Are there updates for 3G nano? from apple? I only use mine with the Vision.
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devilboy
Posted 2008-04-22 5:14 AM (#8926 - in reply to #8909)
Subject: Re: ipod issues


Cruiser

Posts: 296
Central Florida
before you do anything else, try replacing the IPOD cord.....some were NG from factory..
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CoolHandLuke
Posted 2008-04-22 7:39 PM (#8941 - in reply to #8816)
Subject: Re: ipod issues


Iron Butt

Posts: 849
, FL United States
An update from the Victory Guru Kevinx. 4.13 is available but doesn't "fix" everything. He suggested I wait until 4.18 is released (Victory Tech Dept is working on it as we speak).
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cjnoho
Posted 2008-04-22 10:23 PM (#8953 - in reply to #8816)
Subject: Re: ipod issues


Visionary

Posts: 1324
So Cal
Got the 4.13 update sat. still freezes half way through a ride. Taking it off mute, it plays for a second but freezes. Theyre getting closer.
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stretch
Posted 2008-04-23 9:20 PM (#9018 - in reply to #8953)
Subject: Re: ipod issues


Puddle Jumper

Posts: 47
Adamsville, Tn
Picked up my BTP 3 weeks ago. Came with 4.13 version. 600 miles and no ipod issues.


Edited by stretch 2008-04-23 9:20 PM
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cjnoho
Posted 2008-04-23 10:03 PM (#9021 - in reply to #8816)
Subject: Re: ipod issues


Visionary

Posts: 1324
So Cal
I noticed hard accell. will cause it to freeze. Hit mute a couple of times, it tries to play but freezes again.
Demo rides at the dealer may 4 & 5. Gonna go demo ride (bend) a corp. rep.s ear. No sense getting mad at the dealer, its not their fault. I would feel better if I had a chance to vent to someone connected to the main office. Have a hard time understanding the people at customer service.
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metalguy
Posted 2008-04-24 10:48 AM (#9058 - in reply to #8816)
Subject: Re: ipod issues


Tourer

Posts: 550
Tacoma, WA
I read these threads with interest, as I had had problems with my hard drive iPod until I secured the cord end with f4 tape, as it wanted to separate while riding. I have since bought a new 8 gig nano, and absolutely no problems. I have not had any software updates to my bike. I do have some gremlins. tho....I tink the ignition switch is the cause of those, tho.-----Metalguy
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jasonmay
Posted 2008-04-24 5:20 PM (#9084 - in reply to #8907)
Subject: Re: ipod issues


New user

Posts: 1
California
Grebs,

I'm having the same problem. 2Gen 8GB Nano. Only Plays through AUX. Aggrevating since you can't access your playlists or FWD through songs. If anyone has an answer to this one I'd be very appreciative. My closest Vic Dealer is 100 miles away.
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VisionTex
Posted 2008-04-24 6:28 PM (#9090 - in reply to #9084)
Subject: Re: ipod issues


Visionary

Posts: 1484
LaPorte,Tx.
Last week I talked to my service manager about the I-pod issues and he e-mailed Victory. Here is what he told me today. A new update is coming that should take care of the issues. If you have issues with the handle bar controls, there maybe an issue with the controls, which mine has problems. Sometimes when I change volumn, it will switch songs on the I-pod. He said that is not the I-pod issue, it is a problem with the handle bar controls and it needs to be looked at. So, next service, I will, plus get the update.
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Grebs_59
Posted 2008-04-30 3:48 PM (#9405 - in reply to #9084)
Subject: Re: ipod issues


Cruiser

Posts: 57
Twin Cities, MN

OK - I think I solved it (for now). I had the bike at the dealer for my 500 mile check-up. (oh and by the way... I got the bad saddlebag door and windshield replaced - I have a early production bike - took delivery last Nov) My dealer ROCKS - Warners Outdoors - Bloomington, MN

Anyway we tried 2 different iPods on 2 different bikes. We determined if had to be something going on with my iPod. It showed up briefly twice - only to go back to the AUX mode after trying to navigate around. I just went to the Apple site and walked through what they refer to has the 5 R's. All I did was the first step - re-set. I had done a re-install and restore a couple weeks ago but I think the problem more iPod internal. I knew something was up when I could still hear the "click wheel" when it was powered down... The reset is done by holding both the top "menu" and center "select" buttons down a good 10 seconds. Wait for the Apple logo - it takes another 30 seconds before it comes back to the back main menu.

Here's the link http://www.apple.com/support/ipod/five_rs/nano2gen/

Bottom line is it now works again.  

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Grebs_59
Posted 2008-04-30 8:22 PM (#9424 - in reply to #9405)
Subject: Re: ipod issues


Cruiser

Posts: 57
Twin Cities, MN

Well I spoke too soon... Just checked again and NOTHING... Back to AUX only.

Checked the diagnostics - SW Vers 4.08A    HW Vers 4

Whats the "current" release? 

 

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cjnoho
Posted 2008-05-01 1:32 AM (#9444 - in reply to #8816)
Subject: Re: ipod issues


Visionary

Posts: 1324
So Cal
Grebs 59 thanks, resetting the ipod worked for a while. devilboy, I think your onto something. When it froze this time, I unplugged it and plugged it back in and things were back to normal, so I think part of the problem is the cable. Just dont touch the mute, and it work fine. Touch mute and you have to start all over.
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Grebs_59
Posted 2008-05-01 10:15 PM (#9542 - in reply to #9444)
Subject: Re: ipod issues


Cruiser

Posts: 57
Twin Cities, MN

Well I finally gave up on the 2G Nano I had bought used off eBay. Went with a new 3G 8gb Nano and all is well. I still have the known "mute" issue but jumping over to a new playlist is far less frustrating when compare to the problems I was having. It still works fine has an iPod - just didn't want to play well with my Vision... Had to be some hardware related connection thing. I'll wait a bit for the firmware update on the bike.

The UI on the 3G is WAY better too... Nice to have the video for the times I'm not riding!

 



Edited by Grebs_59 2008-05-01 10:17 PM
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divesharc
Posted 2008-05-01 11:24 PM (#9549 - in reply to #8816)
Subject: Re: ipod issues


Cruiser

Posts: 297
VA
My hard drive based iPod was locking up and so I got a 3G 8GB nano and it worked fine except the mute would lock it up. Had the new software version, 4.13 I think, installed and now everything works fine. I used to have to unplug it and plug it back in if I changed sources (iPod to FM). Now I don't. Hope that helps.

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BATMAN
Posted 2008-05-02 7:48 AM (#9559 - in reply to #8816)
Subject: Re: ipod issues


Cruiser

Posts: 74
MN.
Has anyone used a shuffle with their Vision?
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cjnoho
Posted 2008-05-02 8:50 PM (#9593 - in reply to #8816)
Subject: Re: ipod issues


Visionary

Posts: 1324
So Cal
I have used generic mp3 players with the original audio cable. Works good except for battery life. Maybe the suffle is the way to go since it will charge through the optional ipod cable.
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space_cwboy
Posted 2008-05-22 12:19 PM (#10723 - in reply to #8843)
Subject: Re: ipod issues


Cruiser

Posts: 235
Evergreen, CO
i've been using a 1GB iRiver MP3 player, along with the stock, Victory-provided MP3 connector. Mine works flawlessly. When I get ready to ride, I just power on the MP3 player, hit the play button, power on the Vision stereo, select AUX, and off I go. If I encounter a song I don't like, I delete it from the iRiver the next time I update the playlist. I put my iRiver on shuffle, have around 200 songs on it, play it daily on my 1 hour commute each way from home to work and back, and so far, battery #1 is still going strong. I just have to remember to turn off the iRiver each time I get off the bike. MUCH better than marginal signal strength radio stations.
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VisionTex
Posted 2008-05-22 12:50 PM (#10724 - in reply to #10723)
Subject: Re: ipod issues


Visionary

Posts: 1484
LaPorte,Tx.
I have eight playlists on my I-pod. I have noticed on shuffle, it will not play all the songs on the playlist. It will start to repeat of songs already played. Is that because it is on shuffle, or is there something else in play here?
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Tramp
Posted 2008-05-22 12:53 PM (#10726 - in reply to #10723)
Subject: Re: ipod issues


Cruiser

Posts: 80
Do you have to use the NANO, or will one of the other IPODs work with the Vision sound system?
I should be picking up our new black tour this weekend, and we were looking at IPODs. It seems that the ones with more memory are a better deal, if they will work, but I don't know enough about the choices.
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Hippo
Posted 2008-05-22 2:07 PM (#10732 - in reply to #8816)
Subject: Re: ipod issues


Cruiser

Posts: 64
Warren, Vermont
If you are going to use the iPod interface cable from Victory, I recommend that you stick to the 1st or 2nd generation iPod nano. There are known issues with the hard drive based iPods and the Vision. I have had some difficulty with the 3rd gen iPod nano, however that could be the result of a defective iPod interface cable.

If you use the stock audio cable instead of the iPod interface cable - you should be able to use any iPod that is NOT hard-drive based (i.e. iPod Classic) that means, iPod shuffle, iPod nano, iPod touch or iPhone.

Hippo
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divesharc
Posted 2008-05-23 12:03 AM (#10768 - in reply to #8816)
Subject: Re: ipod issues


Cruiser

Posts: 297
VA
Tramp, I can confirm that you do NOT want to use a hard drive based iPod. It works fine, when not running, but the vibrations make it lock up completely when riding. My screen would show the Victory logo, and I could not even get it to manually reboot (holding center button and play/menu). I got the newest nano, which is considered 3rd gen, and everthing works on it except the mute buttoon, which was resolved once the dealer updated the software version, now everything works smoothly. I opted to get the 3rd gen because it held more than the older ones I could find on ebay, and I planned to use it off the bike as well. Also, it looks like the battery lasts longer if you plan to use it for other things. I take mine to the gym. Hope that helps.
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cjnoho
Posted 2008-05-23 1:14 AM (#10769 - in reply to #8816)
Subject: Re: ipod issues


Visionary

Posts: 1324
So Cal
Got tired of dealing with it after the update failed to correct the problems. Disconnected it and sat on the shelf for a month. Decided to give it another try the other night. Its been working great so far. Even tried mute and it actually came back on. 200 mi. so far without issues. Not holding my breath though. 3rd gen. nano.
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mike s
Posted 2008-05-23 7:25 PM (#10819 - in reply to #8816)
Subject: Re: ipod issues


Cruiser

Posts: 223
Valdosta, GA
Cable #3 and a software update later and everything is finally working as advertised!!!
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Glock
Posted 2008-05-25 9:19 PM (#10875 - in reply to #10819)
Subject: Re: ipod issues


Cruiser

Posts: 50
Broke down and purchased a Nano. audio worked fine on trip.
issues: only showed AUX on bike, cruise quit working while plugged in and could not switch through songs with handle bar controls?

Dealer will probably look like a deer in headlights when I bring it in.

How do you know the generation difference's???

Glock
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g1nomad
Posted 2008-05-26 11:17 AM (#10886 - in reply to #10819)
Subject: Re: ipod issues


Tourer

Posts: 562
SC, Bluffton


mike s - 2008-05-23 7:25 PM

Cable #3 and a software update later and everything is finally working as advertised!!!

I just don't see how it could be the cables. A wire goes from point A to B. After the
ends get crimped, you test all the A-B's. Done. Just too simple to have a problem.

I probably got one of your repackaged cables. I haven't installed it yet.

Herb
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metalguy
Posted 2008-05-26 12:52 PM (#10891 - in reply to #8816)
Subject: Re: ipod issues


Tourer

Posts: 550
Tacoma, WA
I have a 3rd gen iPod Nano, I broke down and got one because I didn't wanna ruin my 80 gig iPod with bad vibes...Although it did work well, after I padded the thing in bubble wrap, and a towel to absorb the vibes. I have not had any problems with my 3rd gen 8 gig iPod, and have not gotten the firmware upgrade, either. All controls work well. My cable had had some issues at first, as the end wanted to split open, and it would lose contact! I wrapped the end in f-4 tape (aircraft electrical tape) and it hasn't had problems any more. ----Metalguy
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