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New user
Posts: 1
| Hi everyone, just want to let you know that I tried to return a bag I bought from Cyclegear. When I ordered it, their program kicked me so I checked the order status to see if the order had gone through but I could not find anything so I orded it again. They shipped two of them and apparrently realized the order was duplicated and billed me for the one of them four days later. I decided to return both and ended up speaking to a manager and requested a return shipping tag for the duplicated order and I would pay for the original. The manager refused and actually told me it was reasonable that I would order two of the exact same thing within a minute of each other. The manager did not care if I did further business with them or not; so I won't. There are plenty of places to do business with. Not recommended to do business with them! |
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Cruiser
Posts: 256
| That surprises me. I have had no issues with cycle gear. Whether online or in 3 different states. |
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Iron Butt
Posts: 669
Peachtree City, GA | I have not had any issues with them in the past. Sorry to hear your luck with them. Also sorry that this was your first post and bad experience.
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Visionary
Posts: 1290
Ruskin, Fl | Haven't dealt them them online, but they have gone through a few managers at my local store and the have all been great. |
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Visionary
Posts: 2300
Georgia, west of Atlanta | Wow, that is surprising..........
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Tourer
Posts: 492
Indianapolis, IN | I'm having a little trouble believing there isn't more to the story. I've bought and returned with Cyclegear on line with no questions asked. Even their home page displays a "no questions asked" statement in the banner at the top. Com'on what's really going on with you and them? The fact that this is your first and only post smells a little odd to me!?
Edited by hoosiervic 2011-05-26 5:50 PM
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Visionary
Posts: 4278
| Call your credit card company
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Puddle Jumper
Posts: 9
Corn field in Illinois | Had the same issue with a classic truck parts supplier. My credit card company got it fixed for me. |
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Bad Deal form Cyclegear Direct