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Visionary
Posts: 1324
So Cal | Dear Victory Vision Rider,
As one of the very first to order a Victory Vision, we value your continued support of Victory, and are excited for you to begin enjoying your new motorcycle. The enthusiasm and excitement from riders like you has driven the interest in the Victory Vision beyond expectations, and we want to share with you our plans to meet the demand.
The Victory Team has worked feverishly to prioritize your Victory Vision reserve order with our production schedule. All reserve bikes are shipping out of our manufacturing facility based on the date they were entered in our system. As we were ramping up production, we did begin manufacturing a quantity of base models without premium features. These are the models dealers are currently receiving along with the reserve orders. We apologize for any delays in shipping or recent ship date changes you may have experienced. We are building your reserve Victory Vision as quickly as possible and are making every attempt to keep our Victory dealers informed.
Victory Motorcycles and our dealers pride themselves on continually delivering products of the highest quality. During final testing of the new 2008 Victory Vision, our engineers detected a potential quality issue with the chrome plating on the front forks included in the premium package. Based on this issue, and our commitment to build the highest quality motorcycle, we will not offer a chrome option for the forks for model year 2008. We will provide you with a $250 accessory credit through your dealer for this change.
We are thrilled you have chosen to be a part of this exciting chapter in motorcycle history. We are confident your very own Victory Vision will deliver the ultimate riding experience with unmatched style, comfort and performance.
Sincerely
The Victory Motorcycle Team |
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Iron Butt
Posts: 810
| I got the same email, but they forgot to include a comfirmed ship date. Guess its going to be a REAL 2008 model 
Edited by TimS 2007-10-11 8:39 PM
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Visionary
Posts: 1324
So Cal | I think they finally get it. We want info. Good or bad. |
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Visionary
Posts: 1324
So Cal | Ive been looking at the photos. Im thinking the lower legs might look better powder coated to match the paint. |
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Tourer
Posts: 353
| I got the email as well even though my bike already shipped, it's been sitting in a broken down truck 2 hours from home since Saturday |
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Fountain Inn, SC United States | Gee, when was the last time you got a letter like that from Ford or GM?
Exactly. |
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Visionary
Posts: 1484
LaPorte,Tx. | cjnoho - 2007-10-11 11:05 PM
Ive been looking at the photos. Im thinking the lower legs might look better powder coated to match the paint.
I agree, I believe that is what I'm going to do. Then maybe add the chrome rotor covers next year. |
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Cruiser
Posts: 266
Stockton, Ca. | I received the email and a letter with the same information. I am really tired of waiting, especially since my dealer told me mine was in 2 weeks ago but it was not the Premium that I ordered. That was a terrable experience. I have been anxious ever since!
I sure hope it arrives soon... |
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Visionary
Posts: 1324
So Cal | That chrome is more than $250 in the catalog. |
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Iron Butt
Posts: 904
29 Palms California | I'm not to worried about getting the chrome....I can't even get my bike. |
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Puddle Jumper
Posts: 5
| I agree with cinoho. My Vision tour premium was ordered with chrome forks as standard equipment at an agreed upon price, that are offered as an accessory for $ 899.99 not installed, and they are offering us a $ 250 credit instead? Is there something wrong with this picture? If enough Vision owners complained to their dealers, do you feel Victory might let us use their first release forks until the chrome forks are available to be installed at their expense? These chrome forks were a very important part in my decision to purchase a Victory Vision Tour Premium. I hope I'm not the only one feeling let down and disappointed. Not good P.R. on Victory's part I feel. |
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Visionary
Posts: 2026
Brighton, TN | I wonder if we create a new thread addressing the problem of the chrome forks as an issue for us, then forward that on to the PR bunch at Victory it would at least put us as a whole bunch of consumers of their products complaining. I think I will start the thread. You can either say what you want or we can see where it will lead. Say give it a life span of one or two weeks and then forward the contents of the thread. |
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Cruiser
Posts: 266
Stockton, Ca. | I'd just be happy to get the bike and deal with the forks or credit value later. Today I stopped at the local HD dealership for a comparison shop. Their fully dressed Electra Glide was competetively priced but misses the mark in several other areas, both comfort and value. Harley today? Wait for the Vision? I'll wait as much as it hurts! |
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Visionary
Posts: 1324
So Cal | They have been chroming front ends for ages. How did Victory manage to find someone that does'nt know what they're doing? |
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Iron Butt
Posts: 904
29 Palms California | The shipping / chrome company? Since I order the Vision Tour I didn't get the chrome upgrades, so it shouldn't be a factor for me. However, I think it's been par for the course with this issue (lack of) of bike that has these problems. As we can see from the information flow, (lack of it) that we aren't a priority. We already commited and will be taking the loss. From what I've seen, the almighty dollar wins over customer satisfaction. my dealer will do what he cans until it almost hurts, but he's not in this to go broke. he's not going to absorb my costs. i wouldn't blame him. I give the Marine Corps Drill instructor KNIFE HAND to the face of the Victory management! "WHAAP" |
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