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No sound from radio, display is normal
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Ditch
Posted 2015-04-01 6:12 PM (#171594)
Subject: No sound from radio, display is normal


Cruiser

Posts: 125
I am stumped.
I'm having a crazy problem and wondered if any of you had any suggestions. I had my front end apart this winter due to a cracked main front support. I have put a custom audio system in and I am good at audio and electrical troubleshooting. So, after hooking everything back up the radio isn't putting a signal out to any of the speakers. I hooked a speaker directly to the leads coming from the radio and there is no sound. I have disconnected my negative battery terminal and my positive cable, swapped the fuse, pulled the diagnostics which are reporting the amp is ok. Unplugged and re-plugged the harness multiple times and it clicks in place properly. I have checked for bent or burnt pins and they all appear straight and normal. I am at a loss. Everything was fine before.
Thanks in advance guys.
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BillyJoe
Posted 2015-04-02 5:34 AM (#171597 - in reply to #171594)
Subject: Re: No sound from radio, display is normal


Cruiser

Posts: 130
, AR United States
My radio went silent a few months after I bought my 09 Vision. The dealership tried a reflash but it didn't help. They ended up replacing it (twice) under warranty. I don't know what the reflash costs out of warranty. The radio manufacturer apparently repairs their products. Check their website at
http://www.radiosound.com/customer_service.php
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Ditch
Posted 2015-04-02 7:44 AM (#171599 - in reply to #171594)
Subject: Re: No sound from radio, display is normal


Cruiser

Posts: 125
Thank you, I should have put that in the original post. I did find their info and have been trying to contact them this morning. Thanks for reply!
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Ditch
Posted 2015-04-02 9:33 AM (#171605 - in reply to #171594)
Subject: Re: No sound from radio, display is normal


Cruiser

Posts: 125
I pulled it apart and found out I have broken the heat sink leads due to cutting down 2 of the cooling fins to put a gerbing outlet in the console.... Yeah, nice move. So radio sound wants $175 to repair it. I am searching for a local computer repair biz to resolver the leads. I'm open for any other suggestions that may repair heat sinks.
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lennyb
Posted 2015-04-02 2:50 PM (#171612 - in reply to #171605)
Subject: Re: No sound from radio, display is normal


Iron Butt

Posts: 777
Bel Air, MD
Consider the $175 repair. If they do the same as I recently experienced they simply send you a new unit. My 08 radio was never great - this one is better - still not great, but worth the swap.
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