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Tourer
Posts: 400
| I bought the extended warrenty through Polaris. Right before my warrenty ended, I noticed a crack in the plastic under the shifter in front of the left tip over protector. My HID went out, and the head light cover had cracks around the edges. Replacing those parts alone cost as much as the extended warrenty. I've also had the fuel gauge stick and minor electrical / computer issues randomly occur. My fear was discovering a problem after the warrenty ended. I also figured, no matter how well you design and engineer a brand new luxery cruiser, stuff breaks due to riding in the extreme heat and cold year after year. Simply put, Victory didn't put 2500 Visions out on the roads throughout the United States to gather data for 5 years before releasing the 2008's. |
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Visionary
Posts: 1324
So Cal | The problem I have is the dealers. The one I loved and bought my Vision from, went out of business. The others in the area are paired with other, more popular brands and havent made me feel that my business was all that important to them. The closest is 40 mi. away. Taking time on Saturday to ride to the dealer only to have them tell me there is nothing wrong or its normal or have them replace a part with no improvement is not how I want to spend my day off. I have been doing the small stuff on my own now. Oil change, brakes, battery, tires... I feel the small out of pocket expense so far is better than wasting a day at the dealer. However, there are a lot of electronics on this bike that would be expensive to replace if they ever go out. I did buy the extended warr. for that reason. The major problems and failures that I couldnt cover on my own. If I never use it, I feel its money well spent on cheap insurance. If I do use it, its money I wont have to find to get back on the road. |
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Cruiser
Posts: 204
guelph ontario | If you are having difficulties with the dealership you should contact the area rep for Victory. My first Victory was a V92C in 02 which was a 00 model year. Great bike-however, the closest dealer was a good days ride from where I lived then. Never had issues with the bike except for the speedo stopping to work once in a while. I wanted to purchase another Victory in 04 but none of the dealers would take the 00 in on a trade. I could not believe it. So I sold it privately and bought a HOG-dealer in every larger town and no issues with trade. Now that the dealer network is fuller I decided to go back to Victory because I could not resist the Vision (Think I'll call mine BORG because resistance is futile) and the dealer I purchesed from could not be better. There is no reason to tolerate poor service from Victory dealers and they should be "tuned up" by Victory is they are not offering good service. |
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Extended Waranty-Is it really worth it?
